Using AI-driven chatbots to enhance EFL students' ICC levels: Turkish context

dc.authorid0000-0002-2248-4056
dc.authorid0000-0001-5619-2089
dc.contributor.authorYılmaz, Kübranur
dc.contributor.authorKeleş, Eren Doğukan
dc.date.accessioned2026-04-19T09:09:41Z
dc.date.available2026-04-19T09:09:41Z
dc.date.issued2026
dc.departmentYüksekokullar, Yabancı Diller Yüksekokulu, İngilizce Mütercim-Tercümanlık Bölümü
dc.description.abstractAs the internationalization of higher education accelerates, Intercultural Communicative Competence (ICC) has emerged as a foundational outcome of English as a Foreign Language (EFL) education. Contemporary models of ICC conceptualize intercultural competence as a multidimensional construct encompassing affective dispositions(openness, curiosity, empathy), cognitive knowledge (cultural self awareness and sociocultural understanding), and behavioral skills (adaptability and effective interaction). Developing these dimensions requires sustained engagement with cultural difference; however, many EFL contexts provide limited opportunities for authentic intercultural contact. In response to this gap, artificial intelligence (AI) technologies, particularly conversational agents, offer new forms of digitally mediated interculturalsimulation. Thisstudy investigatesthe extent to which AI driven chatbot interaction can support the development of ICC among EFL learners in a Turkish higher education context.
dc.identifier.citationYılmaz, K., & Keleş, E. D. (2026). Using AI-driven chatbots to enhance EFL students' ICC levels: Turkish context. I. Semeniuk Zümrütdal, S. Küçükali (Eds.), International Conference Ports of Connection: Multidisciplinary Perspectives In Elt, (pp. 26-27). İstanbul, Piri Reis University
dc.identifier.endpage27
dc.identifier.isbn9786259854663
dc.identifier.startpage26
dc.identifier.urihttps://hdl.handle.net/20.500.13055/1424
dc.institutionauthorKeleş, Eren Doğukan
dc.institutionauthorid0000-0001-5619-2089
dc.language.isoen
dc.publisherPiri Reis University
dc.relation.ispartofInternational Conference Ports of Connection: Multidisciplinary Perspectives In Elt
dc.relation.publicationcategoryKonferans Öğesi - Ulusal - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/openAccess
dc.subjectIntercultural Communicative Competence (ICC)
dc.subjectAI-Integrated ICC
dc.subjectAI-Driven Chatbots
dc.subjectGlobal Citizenship
dc.subjectAI-Mediated Interaction
dc.subjectDigital Pedagogy
dc.titleUsing AI-driven chatbots to enhance EFL students' ICC levels: Turkish context
dc.typeConference Object
dspace.entity.typePublication

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